charming dialer

 

Call Back Dialers
    For customer who use the call back service to make a call usually follows the steps below
1. Pick up the phone and dial the callback service number (also called access number)
2. Upon hearing the ring tone, hang up
3. waiting until hear the call from the call (call back) service. Typically this period of time takes 5-60seconds depends on how soon the system answers you.
4. After picking up the phone, an IVR tells to input PIN and other options like language selection etc.
5. After input the PIN correctly, the system then allows to make the call
6. Then dial the destination number and after get connected the conversation begins.